Ordering Process

At Direct Promos, we do everything to make it simple for you. With our streamlined 5-step process, ordering your custom apparels has never been easier. 

Discuss Your Needs

Simply DIY with our online designer, or discuss the following with our sales rep:

Place an Order

Upon confirmation of order details and pricing, you can place the order and receive the following: 

  • Email Confirmation
  • Your Order Number
  • Invoice for partial or full deposit, if applies
We accept checks, bank transfers, and credit card payment by phone or by our client portal.

Confirm Artwork

After the order is placed, our graphic design team will soon be in touch with you to confirm:

Once confirmed, your order will be in production within 1-2 business days!

Receive Products

You can choose either pickup or delivery to your address. Delivery charges may apply. 

Use our client portal to check the status of your order anywhere, anytime.

Hooray! Time to see your beautiful ideas come to life. 

Complete Payment

If you placed a purchase order or paid partial deposit, the final payment will be due in 30 days upon fulfillment.

And that’s it! Depending on your order quantity and complexity, it could take less than 7 business days from beginning to the end. We stand by our product and services and will do our best to satisfy our clients!

Want your custom apparel?

Contact our sales representative today!